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Ipro Industry Software

winIpro for Audiologists

Whatever the health insurance companies come up with - Ipro is up-to-date. Simply file your contracts. We ensure error-free billing. That is our core competence.

winIpro for Audiologists

More and more opticians, from individual businesses to chain stores, are expanding into hearing acoustics, and this area is also growing accordingly at Ipro. Acoustics was fully integrated into winIpro back in the 1990s. Both the user interface and the operation are the same. This means that all sector-specific requirements are met and many synergy effects are also offered.

In a nutshell: winIpro is customised precisely to your requirements and grows with you. The secret behind it: a modular structure. The Ipro consultant customises the composition of the modules precisely to your processes and priorities, advises you on alternatives and options and is always on hand with help and advice during use. Whether you start small and grow over time, whether you start with the profile solution, whether you switch from other solutions to Ipro, with or without hearing acoustics, as a branch or individual business - there are virtually no limits to your options.

And in addition to the configuration of interfaces to all important manufacturers and suppliers as well as ergonomic considerations with regard to user-friendliness, we also actively think about improving your sales with helpful modules and tools.


With our solutions, we provide you with an all-round service: software, hardware, support and service from a single source. Over 3700 specialist shops are already convinced by our services. Benefit from the low monthly usage fee instead of expensive licences. No high initial investment, no hidden costs. Can be cancelled monthly. All you need is Internet access. The monthly fee includes the use of all modules - at no extra charge. Support is also included.


To summarise: Ipro accompanies you on your path to success in a modular, scalable and compatible way.

In a nutshell: winIpro is customised precisely to your requirements and grows with you. The secret behind it: a modular structure. The Ipro consultant customises the composition of the modules precisely to your processes and priorities, advises you on alternatives and options and is always on hand with help and advice during use. Whether you start small and grow over time, whether you start with the profile solution, whether you switch from other solutions to Ipro, with or without hearing acoustics, as a branch or individual business - there are virtually no limits to your options.

And in addition to the configuration of interfaces to all important manufacturers and suppliers as well as ergonomic considerations with regard to user-friendliness, we also actively think about improving your sales with helpful modules and tools.


With our solutions, we provide you with an all-round service: software, hardware, support and service from a single source. Over 3700 specialist shops are already convinced by our services. Benefit from the low monthly usage fee instead of expensive licences. No high initial investment, no hidden costs. Can be cancelled monthly. All you need is Internet access. The monthly fee includes the use of all modules - at no extra charge. Support is also included.


To summarise: Ipro accompanies you on your path to success in a modular, scalable and compatible way.

Our experts will be happy to answer your questions about winIpro for Audiologists:

Our experts will be happy to answer your questions about winIpro for Audiologists:

+49 7152 93 33-39

Ipro GmbH
Steinbeisstraße 6
71229 Leonberg

Germany

Features and functions

Basic package for Audiologists

The basic package for Audiologists contains all the software modules that are necessary for a hearing acoustics company. For mixed businesses, this means a surcharge on the basic optics package.

  • Network database

  • Acoustics

  • Medical history

  • ec-cash terminal connection

  • Order monitoring

  • barcode

  • Computerised cash register

  • Digital signature Signotec

  • Document management

  • egeko interface for cost estimates (D only)

  • GiroCard (D)

  • Customer advertising

  • Network database

  • Acoustics

  • Medical history

  • ec-cash terminal connection

  • Order monitoring

  • barcode

  • Computerised cash register

  • Digital signature Signotec

  • Document management

  • egeko interface for cost estimates (D only)

  • GiroCard (D)

  • Customer advertising

  • Stock merchandise

  • Hearing aid acoustics warehouse

  • MIP interface for cost estimates (D only)

  • NOAH interface

  • QR code

  • SMS and e-mail

  • Software for insurance card readers (D, A, F, B)

  • Statistics

  • Appointment diary

  • Resubmissions

  • Stock merchandise

  • Hearing aid acoustics warehouse

  • MIP interface for cost estimates (D only)

  • NOAH interface

  • QR code

  • SMS and e-mail

  • Software for insurance card readers (D, A, F, B)

  • Statistics

  • Appointment diary

  • Resubmissions

The Ipro customer journey -

A smart solution for every task

At Ipro, it's a best practice to analyse the complete customer journey in your business. From welcome to aftercare, we want to understand how IT can support you and your employees in a meaningful way. To do this, we divide the customer journey into organisational units to suit the company and then put together the appropriate winIpro solutions for each area.

Organisation and data management

So that your customer relationship has a perfect basis.

winIpro springs into action for you from the very first customer contact - with an online calendar that shows the customer all available appointments and is directly linked to the customer file.


If a customer does not yet have a file, the system automatically creates one. All information that you collect in the course of the customer relationship, such as telephone numbers, bank details or health insurance information, is stored in a clearly organised manner. This also includes data packages that are added in the course of a customer relationship, such as medical history data and all customer communication.


All data can be retrieved from the system at any time and used by modules such as interfaces to glass suppliers, computerised cash registers or statistics. In this way, you are always fully aware of where you stand in your customer relationship or with an order.

Organisation and data management

So that your customer relationship has a perfect basis.

winIpro springs into action for you from the very first customer contact - with an online calendar that shows the customer all available appointments and is directly linked to the customer file.


If a customer does not yet have a file, the system automatically creates one. All information that you collect in the course of the customer relationship, such as telephone numbers, bank details or health insurance information, is stored in a clearly organised manner. This also includes data packages that are added in the course of a customer relationship, such as medical history data and all customer communication.


All data can be retrieved from the system at any time and used by modules such as interfaces to glass suppliers, computerised cash registers or statistics. In this way, you are always fully aware of where you stand in your customer relationship or with an order.

Anamnesis, measurement, counselling

To help you find the best solution.

winIpro offers you ready-made medical history forms and counselling protocols to help you ask the right questions. At the end of the consultation, all the data is stored in the customer file.


Have you developed your own approach that has proven to be particularly effective? Then winIpro can be customised to suit your strategy. We provide you with complete support in all this with interfaces to measuring devices and glass consulting programmes integrated in winIpro. Of course, we also offer full NOAH integration. Have the centre or edge thicknesses with the calculated shape calculated directly via the interface to the manufacturer. Keep track of all measurements, audiometry data and adjustments for hearing aids or contact lenses via winIpro.


We give you access to all the manufacturers' lens price lists and catalogues. You can simply add all products to the order using a barcode. The relevant data for calculating a cost estimate or billing is determined automatically. The values are then entered directly into the appropriate forms.

Anamnesis, measurement, counselling

To help you find the best solution.

winIpro offers you ready-made medical history forms and counselling protocols to help you ask the right questions. At the end of the consultation, all the data is stored in the customer file.


Have you developed your own approach that has proven to be particularly effective? Then winIpro can be customised to suit your strategy. We provide you with complete support in all this with interfaces to measuring devices and glass consulting programmes integrated in winIpro. Of course, we also offer full NOAH integration. Have the centre or edge thicknesses with the calculated shape calculated directly via the interface to the manufacturer. Keep track of all measurements, audiometry data and adjustments for hearing aids or contact lenses via winIpro.


We give you access to all the manufacturers' lens price lists and catalogues. You can simply add all products to the order using a barcode. The relevant data for calculating a cost estimate or billing is determined automatically. The values are then entered directly into the appropriate forms.

Ordering, laboratory and inventory management

So that you don't lose sight of any details.

Our order status monitoring shows you the status of a project at any time. You can see which elements have already been ordered or delivered. In addition, the status of an order in your workshop, office or laboratory can be fully tracked at any time.


Whether you manufacture your spectacles yourself, send them to your supplier for ordering or simply order everything completely.


With winIpro, you have all workshop equipment, such as grinding machines and blockers, as well as your suppliers, fully connected and integrated in the IT system. All customer data is stored centrally in winIpro and can be easily accessed and used by every workshop device in the manufacturing process. In the case of hearing aids, all fitting processes are also fully documented.


When selecting a hearing aid, you can view and download all catalogues from hearing aid manufacturers via our system's data service. Thanks to a sophisticated inventory management system, our audiologists always have an overview of your loan, stock, demo and commission devices.


Tools for stock evaluation, stock statistics and stocktaking are also included in winIpro. These include electronic delivery notes, repeat orders, sales reports and sensible stock logistics.

Ordering, laboratory and inventory management

So that you don't lose sight of any details.

Our order status monitoring shows you the status of a project at any time. You can see which elements have already been ordered or delivered. In addition, the status of an order in your workshop, office or laboratory can be fully tracked at any time.


Whether you manufacture your spectacles yourself, send them to your supplier for ordering or simply order everything completely.


With winIpro, you have all workshop equipment, such as grinding machines and blockers, as well as your suppliers, fully connected and integrated in the IT system. All customer data is stored centrally in winIpro and can be easily accessed and used by every workshop device in the manufacturing process. In the case of hearing aids, all fitting processes are also fully documented.


When selecting a hearing aid, you can view and download all catalogues from hearing aid manufacturers via our system's data service. Thanks to a sophisticated inventory management system, our audiologists always have an overview of your loan, stock, demo and commission devices.


Tools for stock evaluation, stock statistics and stocktaking are also included in winIpro. These include electronic delivery notes, repeat orders, sales reports and sensible stock logistics.

Administration and accounting

So that all the figures add up in the end.

Consultancy and sales are complete?Then our computerised cash register provides you with full support during the checkout process.It has access to all customer data, orders and your stock. We offer interfaces to EC card readers and similar devices for the computerised cash register. It doesn't matter whether your customer pays in cash, via a connected EC card terminal, on account or in any other way - all payment methods can be mapped via the computerised cash register and assigned accordingly.

Our computerised cash register is always compliant and meets all the requirements of the GoBD and the Cash Register Security Ordinance.It is possible to make all bookings available to your tax consultant via the daily closing via DATEV export. The computerised cash register ensures that everything is accounted for correctly and prepares all data so that you can transfer it directly to your tax advisor.

With the free Ipro service for health insurance data, you are always up to date. This enables fully automated direct billing with the cost bearers in accordance with §302, as well as the submission of cost estimates.

Administration and accounting

So that all the figures add up in the end.

Consultancy and sales are complete?Then our computerised cash register provides you with full support during the checkout process.It has access to all customer data, orders and your stock. We offer interfaces to EC card readers and similar devices for the computerised cash register. It doesn't matter whether your customer pays in cash, via a connected EC card terminal, on account or in any other way - all payment methods can be mapped via the computerised cash register and assigned accordingly.

Our computerised cash register is always compliant and meets all the requirements of the GoBD and the Cash Register Security Ordinance.It is possible to make all bookings available to your tax consultant via the daily closing via DATEV export. The computerised cash register ensures that everything is accounted for correctly and prepares all data so that you can transfer it directly to your tax advisor.

With the free Ipro service for health insurance data, you are always up to date. This enables fully automated direct billing with the cost bearers in accordance with §302, as well as the submission of cost estimates.

Order tracking, advertising and statistics

So that you are even more successful in the market.

Utilise the functions that winIpro offers for customer relationship management and data analysis. Our system allows you to evaluate all data from winIpro as you wish, integrate it into meaningful statistics and visualise it clearly.


We also offer you access to the latest market analyses from GFK.So that you can make your marketing decisions on the basis of facts and control customer communication.


You can set up an order for each customer contact using our resubmissions. On the due date, the customer appears in a list and you can contact them directly.You can use winIpro to create customer selections and send centralised advertising measures, such as mailings, to these customers.This customer advertising can be analysed in detail and also offers the option of monitoring success.

Order tracking, advertising and statistics

So that you are even more successful in the market.

Utilise the functions that winIpro offers for customer relationship management and data analysis. Our system allows you to evaluate all data from winIpro as you wish, integrate it into meaningful statistics and visualise it clearly.


We also offer you access to the latest market analyses from GFK.So that you can make your marketing decisions on the basis of facts and control customer communication.


You can set up an order for each customer contact using our resubmissions. On the due date, the customer appears in a list and you can contact them directly.You can use winIpro to create customer selections and send centralised advertising measures, such as mailings, to these customers.This customer advertising can be analysed in detail and also offers the option of monitoring success.

Let us advise you

Our Ipro consultants are here for you. Contact us and we will help you further.

By sending this message, you declare that you have read the privacy policy and have informed yourself about the processing of your personal data. This consent can be revoked at any time.

Let us advise you

Our Ipro consultants are here for you. Contact us and we will help you further.

By sending this message, you declare that you have read the privacy policy and have informed yourself about the processing of your personal data. This consent can be revoked at any time.

Let us advise you

Our Ipro consultants are here for you. Contact us and we will help you further.

By sending this message, you declare that you have read the privacy policy and have informed yourself about the processing of your personal data. This consent can be revoked at any time.