Always there
for you

Our experts

Successful partnership

Into the digital future with IPRO

With personal service from your IPRO consultant, dedicated support staff and the know-how from thousands of projects, we accompany you in the successful implementation of winIPRO. We offer individual support for opticians and hearing care professionals who meet the daily challenges always up to date.

Looking forward to meet you.

At eye level your experienced IPRO consultant develops your personal software package – tailor-made to your requirements, business needs and individual working methods.

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IPRO Support

Individual and safe

Nothing is more consistent than change – an unwritten law of software developement. Data and program interfaces present new challenges every day. In plain language, this means: In the further development of applications and modules, security and adaptation to changing frameworks is a daunting task.

Active support – updates, upgrades, enhancements and a hotline for questions and emergencies – is almost inextricably linked to software.

This is where one of our core competencies becomes apparent. We support you technically and in terms of content around the application and operation of the software. And literally keep you up to date. So one thing is certain: It is your personal winIPRO.

Support at IPRO includes:

  • Maintenance contract
  • Direct support from opticians, audiologists and IT specialists
  • Dial-in to your system for error analysis and troubleshooting
  • System maintenance, updates and data services via Internet connection
  • Online help
  • Training
  • Technicians and qualified consultants on-site
  • Personal area on the IPRO server with important functions and information
  • I-Alarms (information e-mails) about new program versions, updates and catalogue changes of the lens and hearing-aid suppliers

How to contact us:

German: +49 (71 52) 93 33-39

  • Austria: +43 (7 20) 81 60 28
  • Switzerland: +41 (31) 528-15 85

French: +49 (71 52) 93 33-89 33

  • France:
  • Switzerland: +41 (31) 528-16 22

English: +49 (71 52) 93 33-89 44

  • UK and Ireland: +44 (20) 38 68-77 94

Or simply click here to contact us by mail.